Report tool issues and share suggestions.

Contact the team

Send general questions and correction requests to [email protected]. Include the tool name, your browser and device, what happened, and the steps to reproduce the issue to help us investigate.

Do not attach original files, passwords, resident registration numbers, account information, or another person's personal information to your email.

How we handle inquiries

We review inquiries only as needed to reply and investigate issues. The retention and deletion of messages by external email services may be subject to those services' settings and applicable laws.

We do not guarantee emergency response or an individual reply to every inquiry, but we prioritize fixes for actual feature errors and incorrect information.

Custom automation consulting

Information about automating recurring team tasks is provided separately on the Lapin AI external site. The privacy policy of that site applies to information you provide after you leave this site.